Senior Community Manager

Requirements

• At least 3 years of experience in marketing communications with similar functionality. Please indicate which areas of activity you covered in your previous jobs in your cover letter.

• Experience with Discord, Reddit, Twitter, Telegram (mandatory); 4Chan, Quora (preferred).

• Experience in fintech projects - at least 1 year (exchanges, IDO platforms, DeFi).

• Good level of financial and IT literacy in cryptocurrencies (understand the difference between futures and options, market order and limit order, Solana blockchain and Ethereum).

• In-depth understanding of the specifics of community management and guerrilla marketing (incl. scripted shilling) in the cryptocurrency market.

• Fluent English (C1)

• Practical skills/approaches to audience segmentation, analysis and data-driven communication building, Please provide a sample approach from your experience in the cover letter.

• Flexibility and creativity for participation in product promotion concepts.

• Significant advantage: experience in bringing new projects to market in highly competitive environments.

Objectives

• Communicate with the community on social networks (Twitter, Reddit, Discord, Telegram)

• Engage the audience in a dialogue, eliminate negative comments

• Develop and implement a promotion strategy in relevant communities.

• Form and manage a team of community managers.

• Retain and engage the current community in Telegram and Discord discussions.

• Establish and control a clear SLA on response time.

• Keep the information in the Telegram and Discord communities consistently up-to-date.

• Prepare weekly reports on the community health level.

• Launch, control and analyze marketing campaigns aimed at attracting new audiences (scripted shilling, hashtag promotion, viral campaigns, Quora educational campaigns, influencer advertising, etc.). We'll help with ideas ;)

• Budget expenses for the community direction.

• Track mentions of the brand's account with relevant social media tools.

• Managing user-generated content within the brand (collecting contest submissions, removing content that violates rules, etc.).

• Initiative in terms of recommending content improvements and utilization of new available tools.

Terms

• Full-time employment - no double employment, remote work option, flexible schedule. Dubai - office work. Other locations - remote work.

• Work on a stimulating international product.

• High salary commensurate with the professional level.

• Fixed salary + KPI (performance-based, flexible incentive system).

• Free advanced training courses.

• Opportunities to attend sponsored and partner events and conferences.