Senior Community Manager

Requirements

• At least three years of experience in marketing communications with similar functionality - please indicate in your cover letter which areas of activity you closed in your previous jobs.

• Experience with Discord, Reddit, Twitter, Telegram - mandatory; 4Chan, Quora - desirable.

• Experience in fintech projects from 1 year (exchanges, IDO platforms, DeFi).

• Good level of financial and IT literacy in cryptocurrencies (you understand the difference between futures and options, market order from limit order, and Solana blockchain from Ethereum).

• In-depth understanding of the specifics of community management and guerrilla marketing (incl. scripted shilling) in the cryptocurrency market.

• Fluent English (C1)

• Practical skills/approaches to audience segmentation, analysis and data-driven communication building - please provide an example approach from your experience in a cover letter.

• Flexibility and creativity to participate in product promotion concepts.

• Significant advantage: experience bringing new projects to market in highly competitive markets.

Objectives

• Communicate with the community on social networks (Twitter, Reddit, Discord, Telegram)

• Engage the audience in a dialogue, eliminate negative comments

• Develop and implement a strategy for promotion in relevant communities.

• Form and manage a team of community managers.

• Retaining and engaging the current community in Telegram and Discord discussions.

• Setting and controlling a clear SLA on response time.

• Always up-to-date information in the Telegram and Discord communities.

• Preparing weekly reports on the level of health in the community.

• Launch, control and analysis of marketing campaigns aimed at attracting new audiences (scripted shilling, promotion by hashtags, viral campaigns, educational campaigns on Quora, advertising at Influencers, etc.). We'll help with ideas ;)

• Budgeting expenses for the community direction.

• Tracking mentions of the brand's account with social media tools available for this purpose.

• Managing user-generated content within the brand (collecting contest submissions, removing content that violates accepted rules, etc.).

• Initiative in terms of recommending improvements to content, using new tools available.

Terms

• Full-time employment - no overlap, possibility of remote work, flexible schedule. Dubai - office. Other locations - remote work.

• Work on an interesting international product.

• High salary commensurate with the professional level.

• Fix + KPI (from performance, flexible incentive system).

• Free courses.

• Opportunities to attend sponsored and partner events and conferences.